He left my mother’s light colored carpet FULL of brown smears throughout. I thought she was exaggerating when she told me, but it was really so bad. A different carpet cleaning service she uses every year always does a wonderful job, but the job AJ did was horrible. She didn’t want him back to try to fix it when I asked and I can’t blame her. AJ finally agreed to give me 1/4 back of what I paid. That was a month ago and I haven’t received anything. My mom had her usual carpet service back and th

They left my carpet soaking wet and dirty. I had to use the extractor on my home cleaner to suck up some of the water. i called the company and told the lady about my disappointment. I explained that I could not leave a good review about my experience and the extreme inconvenience it had caused me.. I did not ask for a refund or compensation of any sorts. She apologized. Later in the day, Mr. AJ called and left a message on my voicemail (which I saved), he was very angry and threatened to sue me

So…. My carpets looked amazing after they were done. So I have to give credit where credits due. Unfortunately, my carpets were soaking wet. I mean they were unrealistically wet. Told me to put fans on them which I did. I personally think if they would have taken a little more time they could have sucked up way more water. They also told me on the phone that they would move my furniture as long as I had all the loss items taken off in my living room. They only moved one table, the center one. Th