Mervia was fantastic. Although our encounter was brief, her impact was significant. She was so polite and professional, yet also warm and personable. It’s the little nice things she did that made me feel truly well-assisted. A real pleasure!

Unable to find online webpage nor forms for ordering utilities.

I appreciate the work that Ajo Improvement Co. does. But I do have a complaint. Recently new LED lighting was installed in Palo Verde Ave in the lightposts that formerly had lower intensity, environmentally sound lighting. The lold lights had pinkish yellow cast that was easier on the eyes and didn't intrude on night sky views nor make residents need special blinds and curtains at night. I live near the lampost at the corner of W. Palo Verde & Sahuaro St. The new LED light there is completely u

Rates are high, sewer rate is climbing. Sewer rate is higher than California.

Rates are going up so fast

Purchased a house in the Historic District of Ajo and haven't been able to switch the utilities (been trying for over two weeks). No one in the office and no one answers the phone. Awful service. I'll be speaking with the Board of Directors to file my complaint.

Unfortunately it's the only show in town for townsite residents. If you not on the townsite, then you deal with APS - high rates, and Az Water Company who buys the water and sells it back to customers at almost double the price.

Who can afford them. It's ridiculous and will be going up the next 19 years...