I was frustrated by the company’s refusal to address concerns after the service was completed. Their customer support team showed little interest in resolving complaints professionally.

He did a great job!

So today I planned on going to some random local locksmith during my lunch break to get a broken key pulled out of a lock. Right as I left my office building, I saw one of Action Lock's Work-vans in the parking lot. The guy inside was named Scott I believe. He referred me to the Action Lock's shop on Plano Rd. and I'm so glad he did. I went in and they pulled the broken key out in record time! They even helped me duplicate a key that I thought was un-duplicatable, which is amazing! I'm so glad