911 Restoration of Jacksonville - Fire Damage Restoration in Jacksonville, FL
Fire Damage Restoration
4.6
20 Reviews
5 ★
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1 ★
Customer Reviews
Do NOT use this company! We were taken advantage of by 911 Restoration and the contractor they recommended to rebuild our master bathroom shower that had leaked and created a mold problem. Right from the start the work that Skinner did failed, the grout was washing out from between the tiles and the pan continued to leak. When we called and asked Skinner to fix the problem we were accused of sabotaging our own shower by using harsh chemicals to clean it. We went directly to the production
Very unprofessional, not on time, leaves fans on site for more money, had to pry information from worker, one guy had to handle the entire site not adequate staffing, took out drywall in inappropriate areas, left my doors in shambles, just very inadequate, unprofessional,and jokes in the industry.
Update:weeks go by, owner, sees review calls and tells me I'm a liar I'm not being honest, he was there with thin 45 mins, not true..one man worked for 2 plus hours before help arrived..which was the o
Sam and her team at 911 Restoration came out during the 4th of July Holiday weekend so that we could get a second opinion on a mold issue. She was polite, on time and left a good impression. We moved forward with 911 and Sam to complete mold remediation after our initial impression. She was in and out and made the process convenient and awesome. We will be recommending 911 Restoration and have provided their information to our Realtor so that she too, can use them as a referral source!