⚠️⚠️⚠️⚠️⚠️ Be careful before purchasing!!!! This company has horrible communication and does not live up to their offering. 1) I was told they have a 24 hour monitoring system prior to purchasing, I found out 2 days ago that the communication has been off since last August and the company has not sent any notifications, not they are saying, they don’t offer that service. 2) my sales representative completed ghosted me after telling me he’ll cover the additional charges from NY Energy (yes, I hav

Hello Brandon! I was very disturbed to see such a low rating and started researching immediately what could have happened. We have no record or working with you but would certainly want to make it right if that is not the case. Please feel free to reach out to me personally at 702-309-9300. That is our office phone. I will be sure to follow up immediately. Thank you! Louise Helton